Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Lily’s Boutique Brighton. You may contact us at info@lilysboutiquebrighton.com.

1. Applicability

By placing an order on our website, you agree to these Terms and Conditions.

2. Product Information

We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur. We reserve the right to correct any errors at any time without prior notice.

3. Orders and Payment

Orders will be processed after full payment has been received. Available payment methods may vary depending on your location. Customers are responsible for selecting a valid payment method at checkout.

4. Processing and Delivery

Processing time: 1 to 3 working days

Estimated delivery time: 3 to 7 working days depending on location

Orders are shipped through our delivery partners, and delivery times may vary depending on destination and circumstances beyond our control.

5. Returns and Cancellations

Please refer to our separate Return Policy for detailed information regarding returns, cancellations, and eligibility.

6. Liability

We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

However, the risk of loss or damage to the goods remains with us until the order has been delivered to you or to a person designated by you, unless you have independently chosen a carrier not offered by us.

7. Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of Lily’s Boutique Brighton and may not be used, reproduced, or distributed without prior written permission.

8. Complaints Procedure

Complaints may be submitted in writing via info@lilysboutiquebrighton.com. We aim to respond within 5 working days.

9. Governing Law and Disputes

These Terms and Conditions and any agreement between you and Lily’s Boutique Brighton are governed by Dutch law.

If you have a complaint or dispute, we encourage you to contact us first so we can try to resolve the matter informally.

If we are unable to resolve the dispute together, it may be submitted to the competent court in the Netherlands, without prejudice to any mandatory consumer rights that may apply under applicable law.